Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Casumo, where you are invited to be your authentic YOU-MO!

Company Overview:

Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm.
Nowadays, we're on the hunt for a strategic and influential Senior Business Analyst!

Position Overview:

The Senior Business Analyst is responsible for aligning business strategy with analytics initiatives, leading stakeholder engagement, and defining solution approaches for complex business challenges. The role acts as the primary business partner within assigned domains, driving prioritization, governance, process improvement, and the adoption of data-driven decision-making across the organization.

Responsibilities:

Partner with senior business stakeholders to understand strategic objectives, business roadmaps, and priorities, translating them into analytics initiatives and delivery roadmaps.
Lead the definition and governance of business KPIs, metrics, data definitions, business glossaries, and reporting standards across the organization.
Own complex requirements discovery activities, ensuring alignment between business needs, analytical solutions, and strategic objectives.
Lead business process transformation initiatives, including BPMN modelling, process optimization, and operational improvement across multiple business domains.
Develop conceptual solution designs, including business entities, data hierarchies, historical data requirements, source-to-target mappings, and reporting frameworks.
Define high-level dimensional models, bus matrixes, and analytical data structures required to support reporting and business intelligence solutions.
Produce and review report and dashboard mock-ups, ensuring alignment with business requirements, usability principles, and visualization best practices.
Provide guidance and challenge solution approaches proposed by BI Analysts and Data Engineers to ensure business objectives are met.
Lead stakeholder communication, prioritization, and business alignment activities across multiple initiatives and departments.
Mentor Business Analysts and promote best practices in business analysis, process modelling, requirements management, and solution design.

Requirements:

A bachelor’s degree in business administration, finance, computer science, data science, economics, statistics, or a related field.
5+ years of experience in business analysis, data analysis, or a related field.
Expert knowledge of the iGaming industry, including key business processes, operational metrics, regulatory requirements, and business challenges.
Proven ability to partner with stakeholders at all organizational levels, aligning analytics initiatives with business objectives, priorities, and strategic roadmaps.
Strong understanding of business analysis methodologies, requirements management, process optimization, and business process modelling using BPMN notation.
Experience defining and documenting business, reporting, and data requirements, including business rules, KPI frameworks, data definitions, reporting specifications, and solution requirements.
Strong understanding of business intelligence and analytics concepts, including KPI design, reporting frameworks, dashboard design, dimensional modelling, data warehousing, and Kimball methodologies.
Experience developing conceptual solution designs, including business entities, data hierarchies, source-to-target mappings, historical data requirements, and analytical data structures such as Bus Matrixes.
Proficiency in business intelligence tools such as Tableau, Power BI, QlikView, or similar, with emphasis on Tableau, and strong SQL knowledge with familiarity of database concepts and structures.
Understanding of data governance principles, including data ownership, stewardship, data quality, metadata management, and business glossary frameworks.
Strong analytical and problem-solving skills, with the ability to interpret complex data, identify trends, challenge assumptions, and translate findings into actionable business recommendations.
Strong communication, stakeholder management, presentation, and documentation skills, with the ability to influence decision-making and communicate effectively with both technical and non-technical audiences.
Experience leading testing and validation activities, including test planning, User Acceptance Testing (UAT), and solution sign-off processes.
Experience working in Agile development environments and cross-functional teams using SCRUM methodologies.
Strong organizational and time-management skills, with the ability to manage multiple initiatives, stakeholders, and competing priorities simultaneously.
Knowledge of the Hichert International Business Communication Standard (IBCS) and relevant professional certifications (CBAP, PMI-PBA, CCBA, AAC, or similar) are considered an advantage.

Think we're a good match? Apply now!

The Perks

Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:

Malta Office:

Private health insurance
Wellness incentives, including a fitness allowance and mental well-being services
Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!
2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
Gourmet lunches and healthy snacks prepared by our in-house chef
Variety of discounts from local vendors
Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
A range of training courses, known as Casumo College, for continuous learning and growth
Social events for building strong relationships with colleagues from all across the organisation

Macedonia Office:

Private health insurance
Wellness incentives, including a fitness allowance and mental well-being services
2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
Office lunches - three times per week
Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
A range of training courses, known as Casumo College, for continuous learning and growth
Social events for building strong relationships with colleagues from all across the organisation

Zagreb Office:

Private health insurance
Wellness incentives, including a fitness allowance and mental well-being services
2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
Food allowance
Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
A range of training courses, known as Casumo College, for continuous learning and growth
Social events for building strong relationships with colleagues from all across the organisation

Our ABC values:

ASPIRE

At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.

BELIEVE

Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.

CARE

Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.

Senior Business Analyst